We respect your privacy. Any information you provide on this website is confidential. This website www.brownandbrooke.co.uk complies with the General Data Protection Regulation (GDPR) (EU) 2016/679) when dealing with all data received from visitors to this website.
For the purpose of the General Data Protection Regulation (GDPR) (EU) 2016/679 the Data Controller is:
Brown & Brooke
This Policy applies only to your use of this website, which may contain links to other websites. We have no control over how your data is collected, stored, or used by other websites and we advise you to check the policies of any such websites before providing any data to them.
The purpose of this website is to provide property related marketing information and other services as undertaken by Brown & Brooke.
We only store data that is necessary and relevant to the services provided by our company. Any processing of your data is only done to provide or perform the services you have requested.
We collect and process personal information from individuals:
The information collected includes your name, telephone number and email address together with other personal information that you may provide at the time of registration.
We need to collect some personal data from you so that we can provide you with the services you have requested by registering on this website. We will not collect any personal data that we do not need to provide these services to you.
We will use the data you have provided to match you to suitable properties and send you property marketing emails. We do not share your personal details with unaffiliated groups without your explicit permission. We may share some of your personal information with certain groups, e.g. affiliated third parties and contractors such as our database administrators, for the sole purpose of helping us provide property services to you. These groups do not share your personal information or use it for any purpose other than as instructed by us.
When you give Brown & Brooke your personal information, we take steps to ensure that your information is treated securely. Whilst we strive to protect your personal information, Brown & Brooke cannot guarantee the security of any information you transmit to us across the internet and you do so at your own risk. The safety and security of your information also depends on you. Where you have a password to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
The data that we collect from you via this website is stored on servers which are hosted in a secure location in England UK. We do not store or process individuals' data outside of the European Economic Area ("EEA").
Brown & Brooke retain any personal information you have provided through this website for as long as is needed to provide you with an appropriate level of service, or until you request that it is deleted. Even if we delete your personal information it may persist on back-up or archival media for legal, tax or regulatory reasons.
When you register on this website and we collect your personal data, our lawful basis for processing your data will be our "Legitimate Interest" in providing you with property marketing information and/or services that you have requested by registering on this website.
The site registration forms require you to supply contact information: your name, telephone number, and email address. By submitting the registration information via this website, you agree that Brown & Brooke can use this information to match your property requirements and contact you. If you register on this website, we will keep a record of that correspondence. This website also includes Contact Us forms where you specify your preferred method of contact. Whether this constitutes a registration will depend upon the further details that you provide.
You have the right:
To be informed
Of access
To rectification
To erasure
To restrict processing
To data portability
To object
In relation to automated decision making and profiling.
If you believe that the personal data we hold about you is incorrect you have the right to request in writing a copy of this data, free of charge, and have it corrected, restricted or deleted. If you wish to complain about the way we handle your personal data you can contact us to have the matter investigated. If you are not satisfied with our response or you believe that we are not processing your personal data in accordance with the law you have the right to complain to the Information Commissioners Office
You may remove your information from the registration list and opt out of future marketing communications from Brown & Brooke by sending an email to info@brownandbrooke.co.uk. The subject line should contain only one word: REMOVE
A cookie is a small string of text that a website can send to your browser to store user information for the purposes of distinguishing your browser from a previous visitor by saving and remembering any preferences or passwords that may have been set while browsing that site. Currently this site uses (Google Analytics) cookies. You are free to refuse cookies from this website but this may prevent you accessing some parts of this site. Cookies do not store or pass any personal data from this website.
When you browse on this site your e-mail address is not automatically collected but our server may automatically gather and store the following information about your visit:
We analyse our website logs to constantly improve the value of the materials available on this website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals who browse the site. We use your IP address to help diagnose problems with our server, and to administer our website. An IP address only provides information about who your Internet service provider is. It cannot be used to personally identify you.
Estates IT™ Ltd have developed this website, and are a Data Processor for Brown & Brooke. Estates IT Ltd do not collect information other than for the improvement of this website. If your enquiries about the privacy statement have not been satisfied through the above contact information you can further contact Estates IT Ltd, suppliers of PCHomes Estate Agents Software, for assistance.
Estates IT Ltd does not share, sell, rent, loan, trade, or lease any personal information collected at this site. Information is passed through this website and given to Brown & Brooke. The email address of Brown & Brooke, who receive your personal information, is shown at the top of the registration form confirmation page.
We may make changes to this policy from time to time. If we do, we will post the changes on this page. We recommend that you check this policy regularly. If the changes are significant, we may also inform registered users of these changes by email.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:
Brown & Brooke
73 Trafalgar Road, Greenwich, London, SE10 9TS
Email: info@brownandbrooke.co.uk
Telephone: 020 8858 0200
Privacy statement provided Copyright Estates IT™ Ltd. Version 1.0.2018
We have successfully sold properties in Blackheath, Greenwich, Charlton, Woolwich, Deptford, Lewisham and beyond. If you want the focused attention that only a small independent can offer, look no further.
As a fully qualified ARLA agency, we are able to offer a thorough, comprehensive and legally compliant tenant finding service for our local landlord clients. We feel fortunate to have so many repeat clients that come to us whenever they need new tenants.
This is what we do best. We manage over 100 properties for landlords throughout the South East of London (and even some north of the river). We pride ourselves on our quality of communication throughout and the relationship we attempt to build with tenants in order to provide a smooth service for our clients.
Advice is free! We are happy to have our “brains picked” even if you are not a client or customer. We are here to help our local community – so whether you need a great plumber, or what a second opinion on a planned refurbishment, just give us a bell.
We are also fully qualified to provide inventories for landlords. So, even if you do not want us to find your tenants, or you want to manage the property yourself – and inventory is still a great idea.
All agents offer free valuations, but it is always good to get more than one opinion. Additionally, if you are planning a major renovation – we would be very happy to provide a “Before & After” service.
For multi-unit landlords, we recommend a full portfolio review every couple of years. Give us a bell to find out more.
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